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Warranty

In Camelstore, we warrant every product we make to be free of manufacturer defects. You do not need to register your product. Every customer from Camelstore is covered from the moment you purchase our apparel or equipment.

To start a warranty claim, please contact us by email at: info@camelstore.com

Covered defects:

Broken/sticky zippers
Velcro issues
Elastic hem cord issues/broken toggles
Broken stitching

Not covered issues:

Normal wear & tear
Modifications
Negligence/Damage
Use for a purpose other than for which it was designed
UV damage

Normal wear and tear is what happens when your apparel or gear eventually begins to experience natural break down of materials and show wear. Fabric wearing thin, showing abrasions, stains, discoloration, rips or tears, loss of durable water resistance and laminates losing their ability to keep out moisture can be considered wear and tear.